Bibliography
Adams, W 1995, 'Hotel Yield Management - New Tools
Bring New Opportunities', Horner Technology Report, vol. 1, no. 4, pp. 11-2
Anderson, C.K. and Blair, M. (2004) ‘Performance
monitor: the opportunity costs of revenue management’, Journal of Revenue &
Pricing Management, Vol. 2, pp.353–367.
Anderson, C.K. and Wilson, J.G. (2003) ‘Wait or buy?
The strategic consumer: pricing and profit implications’, Journal of the
Operational Research Society, Vol. 54, pp.299–306.
Anderson, SE 1989, 'Operational Planning in airline
business: Can science improve efficiency?' European Journal of Operations
Research, vol. 43, no. 1, pp. 3-12.
Andersson, SE 1998, 'Passenger Choice Analysis for Seat
Capacity Control: A Pilot Project in Scandinavian Airlines', International
Transportxxx., vol. 5, no. 6.
Anjos, M.F., Cheng, R.C.H. and Currie, C.S.M. (2004)
‘Maximizing revenue in the airline industry under one-way pricing’, Journal
of the Operational Research Society, Vol. 55, pp.535–541.
Anonoymous 1989, 'Improving the profit yield when
products are "perishable"', Industrial Marketing Digest, vol. 14, no. 2, pp.
131-6.
Arthur Andersen & Co 1997, Yield management in small
and medium-sized enterprises in the tourist industry : executive summary,
9282778800 (pbk.), European Commission. Tourism Unit:European Commission
Directorate-General XXIII Tourism Unit ;Office for Official Publications of
the European Communities, Brussels
Luxembourg.
Aviv, Y. and Pazgal, A. (2005) ‘A partially observed
Markov decision process for dynamic pricing’, Management Science, Vol. 51,
pp.1400–1416.
Badinelli, RD & Olsen, MD 1990, 'Hotel Yield Management
using optimal decision rules', Journal of the International Academy of
Hospitality Research, no. 1.
Bailey, EE 1992, 'Airline Deregulation: Confronting the
Paradoxes', Regulation, vol. 15, no. 3, pp. 18-25.
Baker, T.K. and Collier, D.A. (1999) ‘A comparative
revenue analysis of hotel yield management heuristics’, Decision Sciences,
Vol. 30, pp.239–263.
Baker, T.K. and Collier, D.A. (2003) ‘The benefits of
optimizing prices to manage demand in hotel revenue management systems’,
Production and Operations Management, Vol. 12,
pp.502–518.
Baker, T.K. and Murthy, N.N. (2002) ‘A framework for
estimating benefits of using auctions in revenue management’, Decision
Sciences, Vol. 33, pp.385–413.
Baker, T.K. and Murthy, N.N. (2005) ‘Viability of
auction-based revenue management in sequential markets’, Decision Sciences,
Vol. 36, pp.259–288.
Baker, T.K., Murthy, N.N. and Jayaraman, V. (2002)
‘Service package switching in hotel revenue management systems’, Decision
Sciences, Vol. 33, pp.109–132.
Baker, TK 1994, 'New approaches to Yield Management:
Comprehensive overbooking/Allocation heuristics for the hotel industry', PhD
thesis, The Ohio State University.
Bard, SM 1991, 'Function-Book Blues', Hotel & Motel
Management (HOM), vol. 206, no. 8, pp. 55-6.
Barker, J 1989, 'Who's Feeling The Pinch?' Successful
Meetings ( in Travel/Transportation Quarterly), vol. 38, no. 7, pp. 70-4.
Barlow, G.L. (2000a) ‘Yield management in budget
airlines’, In A. Ingold, I. Yeoman and U. McMahon-Beattie (Eds), Yield
Management: Strategies for the Service Industries
(2nd ed.) (pp.198–210). London:
Thomson.
Barlow, G.L. (2000b) ‘Capacity management in the
football industry’, In A. Ingold, I. Yeoman and U. McMahon-Beattie (Eds),
Yield Management: Strategies for the Service Industries (2nd ed.)
(pp.303–314). London: Thomson.
Barlow, G.L. (2004a) ‘EasyJet: an airline that changed
our flying habits’, In I. Yeoman and U. Mcmahon-Beattie (Eds), Revenue
Management and Pricing: Case Studies and Applications
(pp.9–23). London: Thomson.
Barlow, G.L. (2004b) ‘Bolton Wanders: a case of good
practice in the football industry?’, In I. Yeoman and U. Mcmahon-Beattie
(Eds), Revenue Management and Pricing: Case Studies
and Applications (pp.109–123). London: Thomson.
Barth, JE 2002, 'Yield management: opportunities for
private club managers', International Journal of Contemporary Hospitality
Management, vol. 14, no. 3, pp. 136-41.
Barut, M. and Sridharan, V. (2005) ‘Revenue management
in order-driven production systems’,Decision Sciences, Vol. 36,pp.287–316.
Belobaba, PP 1987b, 'Airline Yield Management: An
overview of Seat Inventory Control', Transport Science, vol. 21, no. 2, pp.
63-73.
Berge, ME & Hopperstad, CA 1993, 'Demand driven
dispatch: a method for dynamic aircraft capacity assignments models and
algorithms', Operations Research, vol. 41, no. 1, pp. 153-68.
Berkus, D 1988, 'The yield management revolution - an
ideal use of artificial intelligence', The Bottomline, pp. 13-5.
Berman, B. (2005) ‘Applying yield management pricing to
your service business’, Business Horizons, Vol. 48, pp.169–179.
Bermudez, R., Tamara, D. and Liberman, W. (2004)
‘Revenue management basics in the charter boat industry’, In I. Yeoman and
U. Mcmahon-Beattie (Eds), Revenue Management and
Pricing: Case Studies and
Applications (pp.1–8). London: Thomson.
Bertsimas, D. and de Boer, S. (2005a) ‘Simulation-based
booking limits for airline revenue management’, Operations Research, Vol.
53, pp.90–106.
Bertsimas, D. and de Boer, S. (2005b) ‘Dynamic pricing
and inventory control for multiple products’, Journal of Revenue & Pricing
Management, Vol. 3, pp.303–319.
Bertsimas, D. and Popescu, I. (2003) ‘Revenue
management in a dynamic network environment’,
Transportation Science, Vol. 37, pp.257–277.
Bertsimas, D. and Shioda, R. (2003) ‘Restaurant revenue
management’, Operations Research,Vol. 51, pp.472–486.
Betts, M 1993, 'Efficiency Einsteins', Computerworld,
vol. 27, no. 12, pp. 63-4.
Billings, J.S., Diener, A.G. and Yuen, B.B. (2003)
‘Cargo revenue optimization’, Journal of Revenue & Pricing Management, Vol.
2, pp.69–79.
Bitran, G. and Caldentey, R. (2003) ‘An overview of
pricing models for revenue management’,Manufacturing & Service Operations
Management, Vol. 5, pp.203–230.
Bitran, GR & Mondschein, SV 1995, 'An application of
yield management to the hotel industry considering multiple day stays',
Journal of Operations Research, vol. 43, no. 3.
Biyalogorsky, E., Carmon, Z., Fruchter, G.E. and
Gerstner, E. (1999) ‘Research note: overselling with opportunistic
cancellations’, Marketing Science, Vol. 18, pp.605–610.
Bodily, SE & Weatherford, LR 1989, Yield management :
achieving full profit potential from your market, Darden School working
paper ; 89-30, Graduate School of Business Administration University of
Virginia, Charlottesville, Va.
Bodily, SE & Weatherford, LR 1995, 'Perishable-asset
revenue management: Generic and multiple-price yield management with
diversion', Omega, no. 23, pp. 173 - 85.
Boella, M. (1997) ‘Legal aspects’, In A. Ingold, I.
Yeoman and U. McMahon-Beattie (Eds), Yield Management: Strategies for the
Service Industries (2nd ed.) (pp.32–44). London:
Thomson.
Boella, M. and Hely, S. (2004) ‘Cases in legal
aspects’, In I. Yeoman and U. Mcmahon-Beattie (Eds), Revenue Management and
Pricing: Case Studies and Applications (pp.166–173).
London: Thomson.
Botimer, TC 1994, 'Airline Pricing And Fare Product
Differentiation', PhD thesis, Massachusetts Institute Of Technology.
Bowen, JT & Shoemaker, S 1998, 'Loyalty: A strategic
Committment', Cornell Hotel & Restaurant Administartion Quarterly, vol.
February, pp. 12-25.
Boyd, D & Phillips, B 1999, 'Yield Management',
Perspectives, no. 1.
Boyd, E.A. (1998) ‘Airline alliance revenue
management’, OR/MS Today, Vol. 25, pp.28–31.
Boyd, E.A. (2004) ‘Dramatic changes in distribution
will require renewed focus on pricing and revenue management models’,
Journal of Revenue & Pricing Management, Vol. 3,pp.100–103.
Boyd, E.A. and Bilegan, I.C. (2003) ‘Revenue management
and e-commerce’, Management Science, Vol. 49, pp.1363–1386.
Boyd, E.A. and Kallesen, R. (2004) ‘The science of
revenue management when passengers purchase the lowest available fare’,
Journal of Revenue & Pricing Management, Vol. 3,pp.171–177.
Bradley, A & Ingold, A 1993, 'An investigation of yield
management in Birmingham hotels', International Journal of Contemporary
Hospitality Management, vol. 5, no. 2, pp. 13 - 6.
Bradley, P 1992, 'The Road to Profits: Low Cost, Good
Service', Purchasing, vol. 113, no. 7, pp. 65-9.
Brotherton, B & Mooney, S 1992, 'Yield management -
progress and prospects', International Journal of Contemporary Hospitality
Management, vol. 11, no. 1, pp. 23-32.
Brumelle, S. and Walczak, D. (2003) ‘Dynamic airline
revenue management with multiple semi-Markov demand’, Operations Research,
Vol. 51, pp.137–148.
Bull, AO 1994, 'Pricing a motel's location',
International Journal of Contemporary Hospitality Management., vol. 6, no.
6, pp. 10-5.
Burger, B. and Fuchs, M. (2005) ‘Dynamic pricing – a
future airline business model’, Journal of Revenue & Pricing Management,
Vol. 4, pp.39–53.
Caldentey, R.A. (2002) ‘Revenue management of a
make-to-stock queue’, Manufacturing & Service Operations Management, Vol. 4,
pp.4–6.
Caneen, J 1997, 'Yield Management and its Practical
Application in Hotels', Master of Science thesis, University of Nevada.
Capiez, A 2003, Yield Management: optimisation du
revenu dans les services, Lavoisier, Cachan cedex.
Carnegie, E. (2004) ‘Free Nelson Mandela? The politics
and pricing of culture within society’, In I. Yeoman and U. Mcmahon-Beattie
(Eds), Revenue Management and Pricing: Case
Studies and Applications (pp.71–78). London: Thomson.
Carroll, B 1993, 'Making Yield Management work at the
number one rental car company', perspectives, vol. Spring.
Carroll, W.J. and Grimes, R.C. (1995) ‘Evolutionary
change in product management: experiences in the car rental industry’,
Interfaces, Vol. 25, pp.84–104.
Cary, D. (2004) ‘Future of revenue management’, Journal
of Revenue & Pricing Management, Vol. 3, pp.200–203.
Chandler, R.S., Ja, S-S. and Jacobs, T.L. (2004)
‘Advantages of real-time revenue management’, Journal of Revenue & Pricing
Management, Vol. 3, pp.254–264.
Chapman, SN & Carmel, JI 1992, 'Demand/capacity
management in health care: An application of Yield Management', Heath Care
Management Review, vol. 17, no. 4, pp. 45 - 54.
Chase, C.W. Jr. (1999) ‘Revenue management: a review’,
The Journal of Business Forecasting Methods & Systems, Vol. 18, pp.2–6.
Chatwin, R.E. (1998) ‘Multiperiod airline overbooking
with a single fare class’, Operations Research, Vol. 46, pp.805–819.
Chen, D. and Freimer, M. (2004) ‘Understanding the bid
price approach to revenue management: a case of the revenue inn’, In I.
Yeoman and U. Mcmahon-Beattie (Eds), Revenue
Management and Pricing: Case Studies and Applications (pp.174–183).
London: Thomson.
Choi, S. and Kimes, S.E. (2002) ‘Electronic
distribution channel’s effect on hotel revenue management’, Cornell Hotel
and Restaurant Administration Quarterly, Vol. 43,
pp.23–31.
Choi, S. and Mattila, A.S. (2005) ‘Impact of
information on customer fairness perceptions of hotel revenue management’,
Cornell Hotel and Restaurant Administration Quarterly,
Vol. 46,pp.444–451.
Choi, S. and Mattila, A.S. (2006) ‘The role of
disclosure in variable hotel pricing’, Cornell Hotel & Restaurant
Administration Quarterly, Vol. 47, pp.27–35.
Choi, TY & Cho, V 2000, 'Towards a knowledge discovery
framework for yield management in the Hong Kong hotel industry', Hospitality
Management, vol. 19, pp. 17-31.
Chung, KY 2000, 'Hotel room rate pricing strategy for
market share in oligopolistic competition - eight year longitudinal study of
super deluxe hotels in Seoul', Tourism Management, vol. 21, pp. 135-45.
Clarke, K. (2004) ‘Case study: implementing a revenue
management system at Malaysia Airlines’,Journal of Revenue & Pricing
Management, Vol. 3, pp.41–48.
Conference., IYM 1997, '2nd Annual International Yield
Management Conference in conjunction with OR39 @ Bath', paper presented to
2nd Annual International Yield Management Conference in conjunction with
OR39 @ Bath, University of Bath. UK., 9-11 September.
Cooper, W.L. (2002) ‘Asymptotic behavior of an
allocation policy for revenue management’,Operations Research, Vol. 50,
pp.720–727.
Cooper, W.L. and Menich, R.P. (1998) ‘Airline ticket
auctions: revenue management and the pivotal mechanism’, Working paper,
Georgia Institute of Technology, School of Industrial
and Systems Engineering, Atlanta, GA.
Cote, J-P., Marcotte, P. and Savard, G. (2003) ‘A
bilevel modelling approach to pricing and fare optimisation in the airline
industry’, Journal of Revenue & Pricing Management, Vol. 2,pp.23–46.
Coughlan, J. (1999) ‘Airline overbooking in the
multi-class case’, Journal of the Operational Research Society, Vol.
50,pp.1098–1103.
Coulter, KS 2001, 'Decreasing price sensitivity
involving physical product inventory: a yield management application',
Journal of Product and Brand Management, vol. 10, no. 5, pp. 301-17.
Crain, R, Cappo, J, Danzig, F & Zeltner, H 1990,
'What's Ahead for Travel Industry', Advertising Age, vol. 61, no. 4, pp.
20-2.
Cross, R. (1997) ‘Revenue management: hard-core tactics
for market domination’, New York: Broadway Books.
Cross, RG 1989, 'Yield Management: New Horizons for a
Dark Science.' paper presented to Paper presented at Yield Management
Multi-industry Conference, Charlotte NC.
Curry, R.E. (2001) ‘A market-level pricing model for
airlines’, Int. J. Services Technology and Management, Vol. 2, pp.173–185.
Dai, Y., Chao, X., Fang, S.C. and Nuttlei, H.L.W.
(2005) ‘Pricing in revenue management for multiple firms competing for
customers’, Int. J. Production Economics, Vol. 98, pp.1–16.
Dana, J.D. Jr. (1999) ‘Using yield management to shift
demand when the peak time in unknown’, The Rand Journal of Economics, Vol.
30, pp.456–474.
Danaher, P.J. (2002) ‘Optimal pricing of new
subscription services: analysis of a market experiment’, Marketing Science,
Vol. 21, pp.119–138.
Daudel, S & Vialle, G 1994, Yield Management.
Applications to air transport and other service industries, 1 edn, Le yield
management : la face encore cachée du marketing des services. Paris,
InterÉditions, 1989. 154 p., Les Presses, Paris.
Davis, P 1994, 'Airline ties profitability yield to
management', Society for Industrial Applied mathematics, vol. 27, no. 25
June.
de Boer, S.V. (2004) ‘The impact of dynamic capacity
management on airline seat inventory control’, Journal of Revenue & Pricing
Management, Vol. 2, pp.315–330.
de Boer, S.V., Freling, R. and Piersma, N. (2002)
‘Mathematical programming for network revenue management revisited’,
European Journal of Operational Research, Vol. 137, pp.72–92.
DeLain, L. and O’Meara, E. (2004) ‘Building a business
case for revenue management’, Journal of Revenue & Pricing Management, Vol.
2, pp.368–377.
Desiraju, R. and Shugan, S.M. (1999) ‘Strategic service
pricing and yield management’, Journal of Marketing, Vol. 63, pp.44–56.
Dillon, E 1991, 'Yield Management - In the balance',
Caterer and Hotelkeeper, no. 59, pp. 61-2.
Dillon, E 1993, 'Yield Management', paper presented to
Speech at: Irish Hotel's Federation 55th Conference, Galway.
Donaghy, K & McMahon, U 1995, 'Yield management - a
marketing perspective', International Journal of Vacation Marketing, vol. 2,
no. 1, pp. 55 - 62.
Donaghy, K & McMahon-Beattie, U 1997, 'The impact of
yield management on the role of the hotel general manager', paper presented
to 2nd Annual International Yield Management Conference in conjunction with
OR39 @ Bath, University of Bath. UK., 9-11 September.
Donaghy, K 1996, 'Plotting future profits with yield
management', HCIMA - Management.
Donaghy, K, McMahon, U & McDowell, D 1994, 'Yield
management: a practised idea or an ideal practice?' paper presented to Third
Annual Research Conference of the Council for Hospitality Management
Education - CHME.
Donaghy, K, McMahon, U & McDowell, D 1995, 'Yield
management: an overview', International Journal of Hospitality Management,
vol. 14, no. 2, p. 142.
Donaghy, K, McMahon-Beattie, U & McDowell, D 1997,
'Implementing yield management: lessons from the hotel sector',
International Journal of Contemporary Hospitality Management, vol. 9, no. 2,
pp. 50-4.
Donaghy, K, McMahon-Beattie, U & McDowell, D 1997,
'Yield Management Practices', in I Yeoman & T Ingold (eds), Yield Management
: Strategies for the Services Industries, Cassell, London UK.
Donaghy, K, McMahon-Beattie, U, Yeoman, I & Ingold, A
1998, 'The Realism of Yield Management', Progress in Tourism and Hospitality
Research, vol. 4, pp. 187-95.
Donnelly, S., James, A. and Binnion, C. (2004) ‘bmi's
response to the changing European airline marketplace’, Journal of Revenue &
Pricing Management, Vol. 3, pp.10–17.
Dube, P., Hayel, Y. and Wynter, L. (2005) ‘Yield
management for IT resources on demand: analysis and validation of a new
paradigm for managing computing centres’, Journal
of Revenue & Pricing Management, Vol.
4, pp.24–38.
Dunleavy, H. and Westermann, D. (2005) ‘Future of
airline revenue management’, Journal of Revenue & Pricing Management, Vol.
3, pp.380–383.
Dunn, D & Brooks, DE 1990, 'Profit analysis beyond
yield management', Cornell Hotel and Restaurant Administration Quarterly,
vol. 31, no. 3, pp. 80-90.
Durocher, JF & Niman, NB 1991, 'Automated Guest
Relations That Generate Hotel Reservations', Information Strategy: The
Executive's Journal (IFS), vol. 7, no. 3, pp. 27-30.
Edgar, D.A. (2000) ‘Economic theory of pricing for the
hospitality and tourism industry’, In A. Ingold, I. Yeoman and U.
McMahon-Beattie (Eds), Yield Management: Strategies for the Service
Industries (2nd ed.) (pp.15–31). London, UK: Thomson.
Edgar, DA 1997, 'Capacity management in the short break
market', International Journal of Contemporary Hospitality Management, vol.
9, no. 2, pp. 55-9.
Edgar, DA 1997, 'Economic Aspects', in I Yeoman & T
Ingold (eds), Yield Management, Cassell, London, pp. 12-28.
Edgar, DA 1998, 'Yielding: Giants vs Minnows, is there
a difference?' Progress in Tourism and Hospitality Research, no. 4, pp.
255-65.
Edgar, DA 2000, 'Economic Theory of Pricing for the
Hospitality and Tourism Industry', in A Ingold, U McMahon-Beattie & I Yeoman
(eds), Yield Management: Strategies for the Service Industries, 2nd edn,
Continuum, London, p. 345.
Eguchi, T. and Belobaba, P.P. (2004) ‘Modelling and
simulation of impact of revenue management on Japan’s domestic market’,
Journal of Revenue & Pricing Management, Vol. 3,
pp.119–142.
El-Haber, S. and El-Taha, M. (2004) ‘Dynamic two-leg
airline seat inventory control with overbooking, cancellations and
no-shows’, Journal of Revenue & Pricing Management,
Elkins, S.B. (2001) ‘Holistic yield management’, Int.
J. Services Technology and Management, Vol. 2, pp.46–58.
Elliott, T.L. (2003) ‘Maximising revenue production
while cutting costs: an airline industry mandate’, Journal of Revenue &
Pricing Management, Vol. 1, pp.355–368.
Elmaghraby, W. and Keskinocak, P. (2003) ‘Dynamic
pricing in the presence of inventory considerations: research overview,
current practices, and future directions’, Management
Science, Vol. 49, pp.1287–1309.
Eso, M. and Watson, T.J. (2001) ‘An iterative online
auction for airline seats’, Technical Report, IBM T. J. Watson Research
Center, Yorktown Heights, NY.
European Commission, R 1997, Yield management in small
and medium-sized enterprises in the tourism industry, ISBN 92-827-8641-2,
Office for Official Publications of the European Communities, Luxembourg.
Farley, T. (2003) ‘Groups need revenue management too’,
Journal of Revenue & Pricing Management, Vol. 2, pp.153–157.
Farrell, K & Whelan, F 1997, 'Yield Management - A
model for implementation', paper presented to 2nd Annual International Yield
Management Conference in conjunction with OR39 @ Bath, University of Bath.
UK., 9-11 September.
Farrell, K 2002, 'Yield management: strategies for the
service industries, 2nd Edition', International Journal of Hospitality
Management, vol. 21, no. 4, pp. 469-71.
Farrell, KS & Whelan-Ryan, F 1998, 'Yield Management -
A Model for Implementation', Progress in Tourism and Hospitality Research,
vol. 4, pp. 267-77.
Farrell, KS 1995, 'The identification of key issues and
factors that determine the successful implementation of yield management
into the hospitality industry', Honours Thesis thesis, Central Queensland
University.
Feldman, JM 1991, 'To reign in those CRS's', Air
Transport World, vol. 28, no. 12, pp. 89 - 92.
Feng, Y. and Gallego, G. (2000) ‘Perishable asset
revenue management with Markovian time dependent demand intensities’,
Management Science, Vol. 46, pp.941–956.
Feng, Y. and Xiao, B. (2000) ‘A continuous-time yield
management model with multiple prices and reversible price changes’,
Management Science, Vol. 46, pp.644–657.
Feng, Y. and Xiao, B. (2001) ‘A dynamic airline seat
inventory control model and its optimal policy’, Operations Research, Vol.
49, pp.938–949.
Feng, Y. and Xiao, B. (2006) ‘Integration of pricing
and capacity allocation for perishable products’, European Journal of
Operational Research, Vol. 168, pp.17–34.
Fleischmann, M., Hall, J.M. and Pyke, D.F. (2004)
‘Smart Pricing’, MIT Sloan Management Review, Vol. 45, pp.9–13.
Flint, P 1988, 'Yield Management: It's crucial. Is it
working?' Air Transport World, pp. 64-6.
Fox, S 1992, Pricing and Rate forecasting using
broadcast Yield Management, National Association of Broadcasters, Washington
USA.
Frank, S. (2003) ‘Applying Six Sigma to revenue and
pricing management’, Journal of Revenue & Pricing Management, Vol. 2,
pp.245–254.
Fried, L 1988, 'Hotels join yield management game
linking rates to market demand', paper presented to Corporate Travel.
Friesz, T.L., Mookherjee, R. and Rigdon, M.A. (2005)
‘An evolutionary game-theoretic model of network revenue management in
oligopolistic competition’, Journal of Revenue & Pricing Management, Vol. 4,
pp.156–173.
Gallego, G. and Phillips, R. (2004) ‘Revenue management
of flexible products’, Manufacturing & Service Operations Management, Vol.
6, pp.321–337.
Gamble, PR 1990, 'Building a yield management system -
the flip side', Hospitality Research Journal, vol. 14, no. 2, pp. 11-22.
Geraghty, M.K. and Johnson, E. (1997) ‘Revenue
management saves national car rental’, Interfaces, Vol. 27, pp.107–127.
Gil, A 1990, 'Air transport deregulation and its
implications for flight attendants', International Labour Review, vol. 129,
no. 3, pp. 317 - 31.
Goldman, P., Freling, R., Pak, K. and Piersma, N.
(2002) ‘Models and techniques for hotel revenue management using a rolling
horizon’, Journal of Revenue & Pricing Management,
Vol. 1,pp.207–219.
Gordon, NJ 1999, 'United States business travelers'
response to price changes and overbooking: Its effect on intentional loyalty
in the hospitality industry', MS thesis, University of Nevada, Las Vegas.
Gorin, T. and Belobaba, P. (2004) ‘Revenue management
performance in a low-fare airline environment: insights from the passenger
origin-destination simulator’, Journal of Revenue
& Pricing Management, Vol. 3, pp.215–236.
Gosavi, A., Bandla, N. and Das, T.K. (2002) ‘A
reinforcement of learning approach to a single leg airline revenue
management problem with multiple fare classes and
overbooking’, IIE Transactions, Vol.
34, pp.729–742.
Goymour, D 1995, 'Yield management. Room to manoeuvre',
paper presented to Caterer & Hotelkeeper.
Graham, B, Orkin, EB, American Hotel & Motel
Association. Educational Institute. & Media Magic (Firm) 1990, Yield
management, The Institute, East Lansing, MI, 1 videocassette (30 min., 7
sec.).
Griffin, RK 1994, 'Critical success factors of lodging
yield management systems: An empirical study', MBA thesis, Virginia
Polytechnic Institute & State University.
Griffin, RK 1995, 'A categorization scheme for critical
success factors of lodging yield management systems', International Journal
of Hospitality Management, vol. 14, no. 3-4, pp. 325-38.
Guardino, T 1993, 'Profitable pricing in
Manufacturing', Perspectives, vol. Spring.
Gup, B.E., Nam, D. and Kim, J. (2006) ‘The financial
performance of retailers owning credit card banks’, Int. J. Revenue
Management, Vol. 1, pp.xx–xx.
Haas, S 1993, 'Opportunities in Telecommunications',
Perspectives, vol. Spring.
Hadjinicola, GC & Panayi, C 1997, 'The overbooking
problem in hotels with multiple tour-operators', International Journal of
Operations & Production Management, vol. 17, no. 9, pp. 874-85.
Halcro, KK 1996, 'An investigation into room price
discounting', paper presented to First International Yield Management
Conference, Stratford-on-Avon UK, 1996.
Hanks, RD, Cross, RG & Noland, RP 2002, 'Discounting in
The Hotel Industry:A New Approach', Cornell Hotel and Restaurant
Administration Quarterly, pp. 94-103.
Hansen, CN & Eringa, K 1997, 'Critical success factors
in yield management: A development and analysis', paper presented to 2nd
Annual International Yield Management Conference in conjunction with OR39 @
Bath, University of Bath. UK., 9-11 September.
Hansen, CN & Eringa, K 1998, 'Critical Success Factors
in Yield Management: a Development and Analysis', Progress in Tourism and
Hospitality Research, vol. 4, pp. 229-44.
Harris, F.H.deB. (2006) ‘Large scale entry deterrence
of a low-cost competitor: an early success of airline revenue management’,
Int. J. Revenue Management, Vol. 1, pp.xx–xx.
Harris, R & Peacock, P 1995, 'Ten steps to Yield
Management success', Marketing Management, vol. 4, no. 2, p. 45.
Hartley, J & Rand, P 1997, 'Conference Sector Capacity
Management', in I Yeoman & T Ingold (eds), Yield Management: Strategies for
the Service Industries, Cassell, London UK.
Hartley, J. and Rand, P. (2000) ‘Conference sector
capacity management’, In A. Ingold, I. Yeoman and U. McMahon-Beattie (Eds),
Yield Management: Strategies for the Service Industries (2nd ed.)
(pp.315–338). London: Thomson.
Harvey, D., Secomandi, N. and Valkov, T.V. (2004),
‘Dynamic pricing of distillate products at petroleum terminals’, In I.
Yeoman and U. Mcmahon-Beattie (Eds), Revenue Management and Pricing: Case
Studies and Applications (pp.58–70). London: Thomson.
Hass, S & Jabbour, S 1993, 'Yield Management for
Electric Power', Perspectives, vol. Spring.
Hassan, D. (2003) ‘The need to update inventory
management systems for airlines – Part 1’, Journal of Revenue & Pricing
Management, Vol. 2, pp.234–244.
Hassan, D. (2004) ‘The need to update inventory
management systems for airlines – Part 2’, Journal of Revenue & Pricing
Management. Vol. 2, pp.331–337.
Hawtin, M. (2003) ‘The practicalities and benefits of
applying revenue management to grocery retailing, and the need for effective
business rule management’, Journal of Revenue
& Pricing Management, Vol. 2, pp.61–67.
Hendler, R. and Hendler, F. (2004) ‘Revenue management
in fabulous Las Vegas: combining customer relationship management and
revenue management to maximise profitability’, Journal of Revenue & Pricing
Management, Vol. 3, pp.73–79.
Hiemstra, SJ 1999, 'Economic Pricing Strategies for
Hotels', in T Baum & R Mudambi (eds), Economic and Management methods for
Tourism and Hospitality Research, John Wiley and Sons, New York, p. 282.
Hodgson, L 1997, 'The role of the revenue management
analyst within an automated environment', paper presented to 2nd Annual
International Yield Management Conference in conjunction with OR39 @ Bath,
University of Bath. UK., 9-11 September.
Hood, I.S.A. (2000) ‘Merlin: model to evaluate revenue
and loadings for Intercity’, In A. Ingold, I. Yeoman and U. McMahon-Beattie
(Eds), Yield Management: Strategies for the
Service Industries (2nd ed.) (pp.98–110). London: Thomson.
Hood, IS 1997, 'Merlin: Model to evaluate revenue and
loading for Intercity', paper presented to 2nd Annual International Yield
Management Conference in conjunction with OR39 @ Bath, University of Bath.
UK., 9-11 September.
Horowitz, K 1991, Yield management systems available to
the hospitality industry : a study.
Hoseason, J & Johns, N 1997, 'The numbers Game: The
role of yield management in the tour operations industry', paper presented
to 2nd Annual International Yield Management Conference in conjunction with
OR39 @ Bath, University of Bath. UK., 9-11 September.
Hoseason, J. (2000) ‘Capacity management in the cruise
industry’, In A. Ingold, I. Yeoman and U. McMahon-Beattie (Eds), Yield
Management: Strategies for the Service Industries (2nd ed.) (pp.289–302).
London: Thomson.
Hoseason, J. (2004) ‘Revenue management in visitor
attractions: a case study of the EcoTech centre, Swaffham, Norfolk’, In I.
Yeoman and U. Mcmahon-Beattie (Eds), Revenue
Huang, H 1998, 'Yield management in the manufacturing
and service industries'.
Huyton, J, Evans, P & Ingold, A 1997, 'The legal and
moral issues surrounding the practice of yield management', International
Journal of Contemporary Hospitality Management, vol. 9, no. 2-3, pp. 46-141.
Huyton, J.R. and Thomas, S. (2000) ‘Application of
yield management to the hotel industry,’ In A. Ingold. I. Yeoman and U.
McMahon-Beattie (Eds), Yield Management: Strategies
for the Service Industries (pp.256–270). London: Thomson.
Huyton, J.R., Evans, P. and Ingold, A. (1997) ‘The
legal and moral issues surrounding the practice of yield management’, Int.
J. Contemporary Hospitality Management, Vol.
9, pp.46–141.
Huyton, JR & Peters, SD 1996, 'Application of Yield
Management to the Hotel Industry', in IYaA Ingold (ed.), Yield Management A
Strategy for Service, Cassell, London., pp. 202-17.
Ingold, A & Yeoman, I 1997, Yield Management :
Strategies for the Service Industries, Cassell, London ; Herndon, VA.
Ingold, A, Yeoman, I & McMachon-Beattie, U 2001, Yield
Management : Strategies for the Service Industries, 2 edn, Continuum,
London, London ; Herndon, VA.
Ingold, A. and Huyton, J.R. (2000) ‘Yield management
and the airline industry’, In A. Ingold, I. Yeoman and U. McMahon-Beattie
(Eds), Yield Management: Strategies for the Service
Industries (2nd ed.) (pp.179–197). London: Thomson.
Ingold, A., Mcmahon-Beattie, U. and Yeoman, I. (2000)
Yield Management, Strategies for the Service Industries. London: Thomson.
Jain, S. and Bowman, H.B. (2005) ‘Measuring the gain
attributable to revenue management’, Journal of Revenue & Pricing
Management, Vol. 4, pp.83–94.
Jarvis, N, Lindh, A & Jones, P 1997, 'An investigation
of the key criteria affecting the adoption of yield management in UK
hotels', paper presented to 2nd Annual International Yield Management
Conference in conjunction with OR39 @ Bath, University of Bath. UK., 9-11
September.
Jauncey, S, Mitchell, T & Slamet, P 1995, 'The meaning
and management of yield in hotels', International Journal of Contemporary
Hospitality Management, vol. 7, no. 4, pp. 23 - 6.
Johns, N. (2000) ‘Computerized yield management
systems: lessons from the airline industry’, In A. Ingold, I. Yeoman and U.
McMahon-Beattie (Eds), Yield Management: Strategies
for the Service Industries (2nd ed.) (pp.140–148). London: Thomson.
Johns, N. and Rassing, C. (2004) ‘Revenue management in
restaurants: a case example from Bornholm, Denmark’, In I. Yeoman and U.
Mcmahon-Beattie (Eds), Revenue Management and Pricing: Case Studies and
Applications (pp.46–57). London: Thomson.
Jones, P & Hamilton, D 1992, 'Yield management: putting
people in the big picture', Cornell Hotel and Restaurant Administration
Quarterly, vol. 33, no. 1, pp. 88-95.
Jones, P & Kewin, E 1997, 'Yield Management in UK
hotels: Principles & Practice', paper presented to 2nd Annual International
Yield Management Conference in conjunction with OR39 @ Bath, University of
Bath. UK., 9-11 September.
Jones, P. (2000) ‘Defining yield management and
measuring its impact on hotel performance’, In A. Ingold, I. Yeoman and U.
McMahon-Beattie (Eds), Yield Management: Strategies
for the Service Industries (2nd ed.) (pp.85–97). London: Thomson.
Karaesmen, I. and van Ryzin, G. (2004) ‘Overbooking
with substitutable inventory classes’, Operations Research, Vol. 52,
pp.83–104.
Kasavana, M 1991, 'Catering Software', Restaurant
Business, vol. 90, no. 13, p. 90.
Kasikci, A.V. (2006) ‘Palapa politics’ simplifying
operations for guest satisfaction’, Cornell Hotel & Restaurant
Administration Quarterly, Vol. 47, pp.81–83.
Kasilingam, R.G. (1997a) ‘Air cargo revenue management:
characteristics and complexities’, European Journal of Operational Research,
Vol. 96, pp.36–44.
Kasilingam, R.G. (1997b) ‘An economic model for air
cargo overbooking under stochastic capacity’, Computers & Industrial
Engineering, Vol. 32, pp.221–226.
Katul, N 1995, 'Yield Management in the hotel
industry', MSc thesis, Concordia University.
Kimes, S.E. (1999) ‘Implementing restaurant revenue
management’, Cornell Hotel and Restaurant Administration Quarterly, Vol. 40,
pp.16–21.
Kimes, S.E. (2000a) ‘Revenue management on the links:
applying yield management to the golfcourse industry’, Cornell Hotel and
Restaurant Administration Quarterly, Vol. 41, pp.120–127.
Kimes, S.E. (2000b) ‘A strategic approach to yield
management’, In A. Ingold, I. Yeoman and U. McMahon-Beattie (Eds), Yield
Management: Strategies for the Service Industries
(2nd ed.) (pp.3–14). London: Thomson.
Kimes, S.E. (2003) ‘Revenue management: a
retrospective’, Cornell Hotel and Restaurant Administration Quarterly, Vol.
44, pp.131–138.
Kimes, S.E. (2004a) ‘Restaurant revenue management:
implementation at Chevys Arrowhead’, Cornell Hotel and Restaurant
Administration Quarterly, Vol. 45, pp.52–67.
Kimes, S.E. (2004b) ‘The wedding bell blues’, In I.
Yeoman and U. Mcmahon-Beattie (Eds), Revenue Management and Pricing: Case
Studies and Applications (pp.24–31). London: Thomson.
Kimes, S.E. (2005) ‘Restaurant revenue management:
could it work?’, Journal of Revenue & Pricing Management, Vol. 4, pp.95–97.
Kimes, S.E. and McGuire, K.A. (2001) ‘Function-space
revenue management: a case study from Singapore’, Cornell Hotel and
Restaurant Administration Quarterly, Vol. 42, pp.33–46.
Kimes, S.E. and Thompson, G.M. (2004) ‘Restaurant
revenue management at Chevys: determining the best table mix’, Decision
Sciences, Vol. 35, pp.371–392.
Kimes, S.E. and Wagner, P.E. (2001) ‘Preserving your
revenue-management system as a trade secret’, Cornell Hotel and Restaurant
Administration Quarterly, Vol. 42, pp.8–15.
Kimes, S.E. and Wirtz, J. (2003a) ‘Has revenue
management become acceptable?’, Journal of Service Research, Vol. 6,
pp.125–135.
Kimes, S.E. and Wirtz, J. (2003b) ‘Revenue management
at Prego Italian restaurant’, Asian Case Research Journal, Vol. 7, pp.67–87.
Kimes, S.E. and Wirtz, J. (2003c) ‘Perceived fairness
of revenue management in the US golf industry’, Journal of Revenue & Pricing
Management, Vol. 1, pp.332–344.
Kimes, S.E., Barrash, D.I. and Alexander, J.E. (1999)
‘Developing a restaurant revenuemanagement strategy’, Cornell Hotel and
Restaurant Administration Quarterly, Vol. 40,
Kimes, S.E., Chase, R.B., Choi, S., Lee, //P.Y. and
Ngonzi, E.N. (1998) ‘Restaurant revenue management: applying yield
management to the restaurant industry’, Cornell Hotel
and Restaurant Administration
Quarterly, Vol. 39, pp.32–39.
Kimes, S.E., Wirtz, J. and Noone, B.M. (2002) ‘How long
should dinner take? measuring expected meal duration for restaurant revenue
management’, Journal of Revenue & Pricing
Management, Vol. 1, pp.220–233.
Kimes, SE 1988, Yield management concepts and solution
techniques : application to the lodging industry, School of Hotel
Administration Cornell University, Ithaca, N.Y.
Kimes, SE 1989, 'The basics of yield management',
Cornell Hotel and Restaurant Administration Quarterly, vol. 30, no. 3, pp.
14 - 9.
Kimes, SE 1989, 'Yield management: a tool for
capacity-constrained service firms', Journal of Operations Management, vol.
8, no. 4, pp. 349-50.
Kimes, SE 1994, 'Perceived Fairness of Yield
Management', Cornell Hotel and Restaurant Administration Quarterly, vol. 35,
no. 1, pp. 22-4.
Kimes, SE 1997, 'Yield Management: An Overview', in T
Yeoman & A Ingold (eds), Yield Management. Strategies for the Service
Industries, 1st edn, Cassell, London.
Kimes, SE 2000, 'A strategic approach to yield
management.' in A Ingold, I Yeoman & U McMahon-Beattie (eds), Yield
Management. Strategies for the Service Industries, 1st edn, Continuum,
London, p. 345.
Kimes, SE 2000, 'Revenue Management on the Links:
Applying Yield Management to the Golf-course Industry', The Cornell Hotel
and Restaurant Administration Quarterly, vol. 41, no. 1, pp. 120-7.
Kimes, SE 2002, 'Perceived fairness of yield
management', The Cornell Hotel and Restaurant Administration Quarterly, vol.
43, no. 1, pp. 21-30.
Kimes, SE, Chase, RB, Choi, S, Lee, PY & Ngonzi, EN
1998, 'Restaurant Revenue Management: Applying Yield Management to the
Restaurant Industry', The Cornell Hotel and Restaurant Administration
Quarterly, vol. 39, no. 3, pp. 32-9.
Kimms, A. and Müller-Bungart, M. (2006) ‘Revenue
management for broadcasting commercials: the channel’s problem of selecting
and scheduling ads to be aired’, Int. J. Revenue
Management, Vol. 1, pp.xx–xx.
Koide, T. and Ishii, H. (2005) ‘The hotel yield
management with two types of room prices, overbooking and cancellations’,
Int. J. Production Economics, Vol. 93/94, pp.417–428.
Koss-Feder, L 1994, 'Yield management software needs to
be relined', Hotel and Motel Management, vol. 209, no. 11, p. 30.
Kosten, L. (1960) ‘Een Mathematisch Model voor een
reservings problem’, Statist, Neerland, Vol. 14, pp.85–94.
Kraft, E.R., Srikar, B.N. and Phillips, R.L. (2000)
‘Revenue management in railroad applications’, Transportation Quarterly,
Vol. 54, pp.157–176.
Kuyumcu, A. and Garcia-Diaz, A. (2000) ‘A polyhedral
graph theory approach to revenue management in the airline industry’,
Computers & Industrial Engineering, Vol. 38, pp.375–396.
Lai, K-K. and Ng, W-L. (2005) ‘A stochastic approach to
hotel revenue optimization’, Computers & Operations Research, Vol. 32,
pp.1059–1072.
Lancaster, J. (2003) ‘The financial risk of airline
revenue management’, Journal of Revenue & Pricing Management, Vol. 2,
pp.158–165.
Larsen, TD 1988, Yield management and your passengers,
Asta Agency Management.
Lattin, T 1992, 'How to Select the Right Management
Company', Hotel and Motel Management, vol. 207, no. 19, pp. 62-3.
Laws, E. (2000) ‘Perspectives on pricing decision in
the inclusive holiday industry’, In A. Ingold, I. Yeoman and U.
McMahon-Beattie (Eds), Yield Management: Strategies for
the Service Industries (2nd ed.)
(pp.69–84). London: Thomson.
Leask, A, Fyall, A & Goulding, P 2000, 'Revenue
Management in Scottish Visitor Attractions', in A Ingold, U McMahon-Beattie
& T Yeoman (eds), Yield Management: Strategies for the service industries,
2nd edn, Continuum, London.
Leask, A., Fyall, A. and Goulding, P. (2000) ‘Revenue
management in Scottish visitor attractions’, In A. Ingold, I. Yeoman and U.
McMahon-Beattie (Eds), Yield Management: Strategies
for the Service Industries (2nd ed.) (pp.211–232). London: Thomson.
Lee, A.O. (1990) ‘Airline reservations forecasting:
probabilistic and statistical models of the booking process’, Flight
Transportation Laboratory Report R90–5, Cambridge,
MA: Massachusetts Institute of
Technology.
Lee-Ross, D & Johns, N 1997, 'Yield Management in
hospitality SME's', International Journal of Contemporary Hospitality
Management, vol. 9, no. 2-3, pp. 46-141.
Lehrer, M. (2000) ‘The organizational choice between
evolutionary and revolutionary capability regimes: theory and evidence from
European air transport’, Industrial and Corporate Change, Vol. 9,
pp.489–520.
Lennon, J.J. (2004) ‘Revenue management and customer
forecasts: a bridge too far for the UK visitor attractions sector?’, Journal
of Revenue & Pricing Management, Vol. 2, pp.338–352.
Lieberman, W.H. (2003) ‘Getting the most from revenue
management’, Journal of Revenue & Pricing Management, Vol. 2, pp.103–115.
Lieberman, W.H. (2004a) ‘Revenue management trends and
opportunities’, Journal of Revenue & Pricing Management, Vol. 3, pp.91–99.
Lieberman, W.H. (2004b) ‘Revenue management in the
health care industry’, In I. Yeoman and U. Mcmahon-Beattie (Eds), Revenue
Management and Pricing: Case Studies and
Lieberman, W.H. and Dieck, T. (2002) ‘Expanding the
revenue management frontier: optimal air planning in the cruise industry’,
Journal of Revenue & Pricing Management, Vol.
1, pp.7–24.
Lieberman, W.H. and Raskin, M. (2005) ‘Comparable
challenges: a new approach to performance measurement’, Journal of Revenue &
Pricing Management, Vol. 4, pp.174–184.
Lieberman, WH 1992, 'Implementing Yield Management',
paper presented to ORSA/TIMS National meeting presentation,, San Fransisco.
Lieberman, WH 1993, 'Debunking the myths of yield
management', The Cornell Hotel and Restaurant Administration Quarterly, vol.
34, no. 1, pp. 34-41.
Lindemann, C., Lohmann, M. and Thümmler, A. (2004)
‘Adaptive call admission control for QoS/revenue optimization in CDMA
cellular networks,’ Wireless Networks, Vol. 10, pp.457–472.
Lippman, B.W. (2003) ‘Retail revenue management –
competitive strategy for grocery retailers’, Journal of Revenue & Pricing
Management, Vol. 2, pp.229–233.
Littlewood, K. (1972) ‘Forecasting and control of
passenger bookings’, AGIFORS Symposium Proceedings, Vol.12, pp.95–117.
Liu, P.H. (2004) ‘Hotel demand/cancellation analysis
and estimation of unconstrained demand using statistical methods’, In I.
Yeoman and U. Mcmahon-Beattie (Eds), Revenue
Lockwood, A & Jones, P 1990, 'Applying value
engineering to rooms management', International Journal of Contemporary
Hospitality Management, vol. 2, no. 1, pp. 27-32.
Luciani, S 1999, 'Implementing yield management in
small and medium sized hotels: an investigation of obstacles and success
factors in Florence hotels', International Journal of Hospitality
Management, vol. 18, no. 2, pp. 129-42.
Lui, PH, Smith, S, Orkin, EB & Cary, G 2002,
'Estimating unconstrained hotel demand based on censored booking data',
Journal of Revenue and Prlcing Management, vol. 1, no. 2, pp. 121-38.
Macvicar, A & Rodger, J 1995, 'Computerised yield
management systems: a comparative analysis of the human resource management
implications.' paper presented to CHIRE - The Hospitality and Tourism
Educators Conference Proceedings, Norwich, April.
Maglaras, C. and Zeevi, A. (2005) ‘Pricing and design
of differentiated services: approximate analysis and structural insights’,
Operations Research, Vol. 53, pp.242–262.
Main, H 2000, 'The use of marketing information systems
and yield management in the hospitality industry', in A Ingold, U
McMahon-Beattie & I Yeoman (eds), Yield Management:Strategies for the
service industries, 2nd edn, Continuum, London.
Main, H. (2000) ‘The use of marketing information
systems and yield management in the hospitality industry’, In A. Ingold, U.
Mcmahon-Beattie and I. Yeoman (Eds), Yield
Mainzer, B.W. (2004) ‘Fast forward for hospitality
revenue management’, Journal of Revenue & Pricing Management, Vol. 3,
pp.285–289.
Makens, JC 1988a, 'Yield Management: A Major Pricing
Breakthrough!' Piedmont Airlines, no. April, pp. 30-3.
Makens, JC 1989, 'Yield Management: Pricing Strategy of
the 90's', Marriott's Portfolio, no. November.
Management and Pricing: Case Studies and Applications
(pp.143–156). London: Thomson.
Management and Pricing: Case Studies and Applications
(pp.91–108). London: Thomson.
Management: Strategies for the Service Industries (2nd
ed.) (pp.162–178). London: Thomson.
Mangàni, A. (2006) ‘The optimal ratio between
advertising and sales income’, Int. J. Revenue Management, Vol. 1, pp.xx–xx.
Maragos, SA 1994, 'Yield Management For The Maritime
Industry', PhD thesis, Massachusetts Institute Of Technology.
Marmorstein, H., Rossomme, J. and Sarel, D. (2003)
‘Unleashing the power of yield management in the internet era: opportunities
and challenges’, California Management Review, Vol. 45, pp.147–167.
McEvoy, BJ 1997, 'Integrating operational and financial
perspectives using yield management techniques: and add-on matrix model',
International Journal of Contemporary Hospitality Management, vol. 9, no. 2,
pp. 60-5.
McGill, J.I. and van Ryzin, G. (1999) ‘Revenue
management: research overview and prospects’, Transportation Science, Vol.
33, pp.233–256.
McGill, JI 1989, 'Optimisation and Estimation problems
in airline Yield Management.' Doctoral Thesis thesis, University of British
Columbia.
McMahon-Beattie, U & Donaghy, K 2000, 'Yield Management
Practices', in A Ingold, U McMahon-Beattie & I Yeoman (eds), Yield
Management: Strategies for The Service Industries, 2nd edn, Continuum,
London, p. 342.
McMahon-Beattie, U. and Donaghy, K. (2000) ‘Yield
management practices’, In A. Ingold, I. Yeoman and U. McMahon-Beattie (Eds),
Yield Management: Strategies for the Service Industries (2nd ed.)
(pp.233–255). London: Thomson.
McMahon-Beattie, U., Palmer, A. and Yeoman, I. (2004)
‘To trust or not to trust: variable pricing and the customer’, In I. Yeoman
and U. Mcmahon-Beattie (Eds), Revenue Management
and Pricing: Case Studies and Applications (pp.157–165). London: Thomson.
Metters, R. and Vargas, V. (1999) ‘Yield management for
the nonprofit sector’, Journal of Service Research, Vol. 1, pp.215–226.
Mitev, NN 1996, 'More than a failure? The computerized
reservation systems at French Railways', Information Technology & People,
vol. 9, no. 4, pp. 8-19.
Moje, HI 1990, 'Yield management in the lodging
industry', MBA Thesis thesis, Central Michigan University.
Möller, A., Römisch, W. and Weber, K. (2004) ‘A new
approach to O&D revenue management based on scenario trees’, Journal of
Revenue & Pricing Management, Vol. 3, pp.265–276.
Monteiro, BL 1996, 'Airline Yield Management
Origin-Destination Seat Inventory Control (Virtual Nesting)', PHD thesis,
Northwestern University.
Morey, RC 1998, 'Some determinants of Hotel's Room
Profits', paper presented to 1998 Australian Tourism and Hospitality
Research Conference, Gold Coast - Queensland.
Nair, S.K. and Bapna, P. (2001) ‘An application of
yield management for Internet service providers’, Naval Research Logistics,
Vol. 48, pp.348–362.
Nair, SK & Bapna, P 2001, 'An Application of Yield
Management for Internet Service Providers', Naval Research Logistics, vol.
48.
National Audio Video, I & Professional Convention
Management Association. Meeting 1993, Yield management--more that just a
formula, National Audio Video Inc., Denver, CO, 1 sound cassette (106 min.).
Nelms, DW 1992, 'CHAMP - Finding the bottom line.' Air
Transport World, vol. 29, no. 6, pp. 204-5.
Netessine, S. and Shumsky, R.A. (2005) ‘Revenue
management games: horizontal and vertical competition’, Management Science,
Vol. 51, pp.813–831.
Neuling, R., Riedel, S. and Kalka, K-U. (2004) ‘New
approaches to origin and destination and noshow forecasting: excavating the
passenger name records treasure’, Journal of
Revenue & Pricing Management, Vol. 3, pp.62–72.
Noone, B & Griffin, P 1997, 'Enhancing yield management
with customer profitability analysis', International Journal of Contemporary
Hospitality Management, vol. 9, no. 2, pp. 75-9.
Noone, B & Griffin, P 1997, 'The development of a
revenue and cost matching system for yield management', paper presented to
2nd Annual International Yield Management Conference in conjunction with
OR39 @ Bath, University of Bath. UK., 9-11 September.
Noone, B. and Neil, A. (2000) ‘Revenue management over
the internet: a study of the Irish hotel industry’, In A. Ingold, I. Yeoman
and U. McMahon-Beattie (Eds), Yield Management: Strategies for the Service
Industries (2nd ed.) (pp.149–161). London: Thomson.
Norman, E.D. and Mayer, K.J. (1997) ‘Yield management
in Las Vegas casino hotel’, Cornell Hotel & Restaurant Administration
Quarterly, Vol. 38, pp.28–35.
Norman, ED & Mayer, KJ 1997, 'Yield Management in Las
Vegas Casino Hotels', The Cornell Hotel and Restaurant Administration
Quarterly, vol. 38, no. 5, pp. 28-33.
Okumus, F. (2004) ‘Implementation of yield management
practices in service organisations: empirical findings from a major hotel
group’, Service Industries Journal, Vol. 24, pp.65–89.
O'Leary, M 1989, 'The CIO 100: Travel Services -
Reservations Required', CIO, vol. 2, no. 11, pp. 80-4.
Oliveira, A.V.M. (2003) ‘Simulating revenue management
in an airline market with demand segmentation and strategic interaction’,
Journal of Revenue & Pricing Management, Vol.
1, pp.301–318.
OR39, nYMC-B-U 1997, '2nd Annual International Yield
Management Conference', paper presented to 2nd Annual International Yield
Management Conference in conjunction with OR39 @ Bath, University of Bath.
UK., 9-11 September.
Orkin, E. (2003) ‘The emerging role of function space
optimisation in hotel revenue management’, Journal of Revenue & Pricing
Management, Vol. 2, pp.172–174.
Orkin, EB 1988, 'Boosting your bottom line with Yield
Management', The Cornell Hotel and Restaurant Administration Quarterly, vol.
28, no. 4, pp. 52- 6.
Orkin, EB 1990, 'Strategies for managing transient
rates', The Cornell Hotel and Restaurant Administration Quarterly, vol.
February, pp. 24-5.
Ott, J 1988, 'Swissair tests cargo management system to
stem declining yield.' Aviation Week & Space Technology, vol. 129, no. 4,
pp. 68-9.
Pak, K. and Piersma, N. (2002) ‘Airline revenue
management: an overview of OR techniques 1982–2001’, Econometric Institute
Report EI 2002-2003.
Parker, G. (2003) ‘Optimising airline revenue
management’, Journal of Revenue & Pricing Management, Vol. 2, pp.138–149.
Peacock, P 1989, 'Yield Management : An Expository
Microeconomic Analysis,' paper presented to DSI Conference proceedings,
November 1989.
Peters, S & Reilly, J 1997, 'Yield management
transition: a case example', International Journal of Contemporary
Hospitality Management, vol. 9, no. 2-3, pp. 46-141.
Pfeifer, PE 1989, 'The Airline Discount Fare Allocation
Problem', Decision Sciences, vol. 20, no. 1, pp. 149-57.
Phillips, RL 1996, Yield Management: What Is It? When
Can It Help?, Decision Focus Incorporated.
Pinchuk, S.G. (2006) ‘Applying revenue management to
palapas: optimize profit and be fair and consistent’, Cornell Hotel &
Restaurant Administration Quarterly, Vol. 47,
Pinder, J. (2005) ‘Using revenue management to improve
pricing and capacity management in programme management’, Journal of the
Operational Research Society, Vol. 56, pp.75–87.
Pölt, S. (1998) ‘Forecasting is difficult – especially
if it refers to the future,’ Paper presented at the Reservations and Yield
Management Study Group Annual Meeting Proceedings,
Melbourne, Australia, AGIFORS. In proceedings.
Pölt, S. (2004) ‘How to aggregate origin and
destination availability’, Journal of Revenue & Pricing Management, Vol. 3,
pp.191–199.
pp.18–29.
pp.84–91.
Procter, P 1989, 'Air NZ bolsters operations to prepare
for increased competition', Aviation Week and Space Technology, vol. 130,
no. 5, pp. 74-6.
Quain, WJ 1992, 'Analyzing Sales-Mix Profitability',
The Cornell Hotel and Restaurant Administration Quarterly, vol. 33, no. 2,
pp. 56-62.
Raeside, R 2000, 'Quantitative Aspects of Yield
Management', in A Ingold, U McMahon-Beattie & I Yeoman (eds), Yield
Management: Strategies for the Service Industries, 2nd edn, Continuum
Publishing, London, p. 38.
Raeside, R. and Windle, D. (2000) ‘Quantitative aspects
of yield management’, In A. Ingol , I. Yeoman and U. McMahon-Beattie (Eds),
Yield Management: Strategies for the Service
Industries (2nd ed.) (pp.45–68). London: Thomson.
Rannou, B. and Melli, D. (2003) ‘Measuring the impact
of revenue management’, Journal of Revenue & Pricing Management, Vol. 2,
pp.261–270.
Rautio, T., Anttila, M. and Tuominen, M. (2006)
‘Bundling of information goods: a value driver for new mobile TV services’,
Int. J. Revenue Management, Vol. 1, pp.xx –xx.
Reed, A & Crumley, B 1995, 'EU- Liberalisation after 2
years', Air Transport World, vol. 32, no. 1, pp. 45-53.
Reed, MaA 1998, 'How to make more money from your
accomodation business', p. 24.
Relihan, WJ 1989, 'The Yield Management Approach to
Hotel Room Pricing', Cornell Hotel and Restaurant Administration Quarterly,
vol. 30, no. 1, pp. 40-5.
Revenue Management and Pricing: Case Studies and
Applications (pp.32–45). London: Thomson.
Reynolds, PC & Braithwaite, RW 1997, 'Whose yield is it
anyway? Compromise options for sustainable boat tour ventures',
International Journal of Contemporary Hospitality Management, vol. 9, no.
2-3, pp. 46-141.
Ringbom, S. and Shy, O. (2002) ‘The
‘adjustable-curtain’ strategy: overbooking of multiclass service’, Journal
of Economics, Vol. 77, pp.73–90.
Rollason, T 1997, 'Rembrandt: yield management at
Jersey European Airways', International Journal of Contemporary Hospitality
Management, vol. 9, no. 2-3, pp. 46-141.
Rowe, M 1989, 'Yield management', Lodging Hospitality,
pp. 65-6.
Salomon, A 1990, 'Yield management - leaders shed light
on the "dark science"', Hotel and Motel Management, no. 205, pp. 85-8.
Savin, S.V., Cohen, M.A., Gans, N. and Katalan, Z.
(2005) ‘Capacity management in rental usinesses with two customer bases’,
Operations Research, Vol. 53, pp.617–631.
Savkina, R & Yakovlev, V 1997, 'Yield Management in
Russia: characteristics and evaluation', International Journal of
Contemporary Hospitality Management, vol. 9, no. 2-3, pp. 46-141.
Schwartz, Z. and Cohen, E. (2004) ‘Hotel
revenue-management forecasting: evidence of expertjudgment bias’, Cornell
Hotel and Restaurant Administration Quarterly, Vol. 45,
pp.85–98.
Secomandi N., Abbott, K., Atan, T. and Boyd, E.A.
(2002b) ‘From revenue management concepts to software systems’, Interfaces,
Vol. 32, pp.1–11.
Secomandi, N., Abbott, K. and Harvey, D. (2002a)
‘Business-to-business energy revenue management: models, java design, and
examples’, Working paper, PROS Revenue Management,
TX: Houston.
Sheel, A 1994, 'Marketing implications of the threshold
approach to yield management', Journal of Hospitality and Leisure Marketing,
no. 2, p. l.
Shellenberger, R 1986, 'Secrets of Airline Pricing',
Successful Meetings, vol. 35, no. 6 (Part 1), pp. 66-7.
Shibata, M 1991, Yield management system implementation
: its role and impact on employees.
Shine, M 1992, 'Yield management: a competitive
advantage in the nineties', HSMAI Marketing Review, vol. 9, no. 4, pp. 13-6.
Shoemaker, S. (2003) ‘The future of pricing in
services’, Journal of Revenue & Pricing Management, Vol. 2, pp.271–279.
Sieburgh, JA 1988, 'Yield management at work at Royal
Sonesta', Lodging Hospitality, vol. 44, no. 11, pp. 235-7.
Siguaw, J.A., Kimes, S.E. and Gassenheimer, J.B. (2003)
‘B2B sales force productivity: Applications of revenue management strategies
to sales management’, Industrial Marketing
Management, Vol. 32, pp.539–551.
Skugge, G. (2002) ‘Implementing airline origin and
destination revenue management systems’, Journal of Revenue & Pricing
Management, Vol. 1, pp.255–266.
Skugge, G. (2004) ‘Growing effective revenue managers’,
Journal of Revenue & Pricing Management, Vol. 3, pp.49–61.
Slager, B. and Kapteijns, L. (2004) ‘Implementation of
cargo revenue management at KLM’, Journal of Revenue & Pricing Management,
Vol. 3, pp.80–90.
Smith, BC, Leimkuhler, JF & Darrow, RM 1992, 'Yield
management at American Airlines', Interfaces, vol. 22, no. 1, pp. 8-31.
Stowe, LRCS 1997 'Price sensitivity measurement: A tool
for the hospitality industry ', Cornell Hotel and Restaurant Administration
Quarterly. Apr 1997, vol. 38n2, , p. 44 7+ [10 pages]
Strasser, S. (1996) ‘The effect of yield management on
railroads’, Transportation Quarterly, Vol. 50, pp.47–55.
Susskind, A.M., Reynolds, D. and Tsuchiya, E. (2004)
‘An evaluation of guests’ preferred incentives to shift time-variable demand
in restaurants’, Cornell Hotel and Restaurant
Administration Quarterly, Vol. 45, pp.68–84.
Swann, J. (2004) ‘The right price consultants’, In I.
Yeoman and U. Mcmahon-Beattie (Eds),
Talluri, K.T. (2001) ‘Airline revenue management with
passenger routing control: a new model with solution approaches’, Int. J.
Services Technology and Management, Vol. 2, pp.102–115.
Talluri, K.T. and van Ryzin, G.J. (2004a) ‘Revenue
management under a general discrete choice model of consumer behavior’,
Management Science, Vol. 50, pp.15–33.
Talluri, K.T. and van Ryzin, G.J. (2004b) ‘The theory
and practice of revenue management’, Boston: Kluwer Academic Publishers.
Thackray, J 1985, 'Delta's Soft landing', Management
Today, no. July 1985, pp. 67-71.
Toh, R.S. and Dekay, F. (2002) ‘Hotel room-inventory
management’, Cornell Hotel & Restaurant Administration Quarterly, Vol. 43,
pp.79–90.
Toh, R.S. and Raven, P. (2003) ‘Perishable asset
revenue management: Integrated Internet marketing strategies for the
airlines’, Transportation Journal, Vol. 42, pp.30–43.
Tritsch, C 1989, 'Hotel Yield Management: Buyer
Beware!' Successful Meetings, in Travel/Transportation Quarterly, vol. 38,
no. 6, pp. 39-43.
Trivizas, K. (2003) ‘Trends shaping the practice of
pricing and revenue management for airlines and hospitality companies’,
Journal of Revenue & Pricing Management, Vol. 1,
pp.383–388.
Upchurch, RS, Ellis, T & Seo, J 2002, 'Revenue
management underpinnings: an exploratory review', International Journal of
Hospitality Management, vol. 21, pp. 67-83.
Vail, B 1993, 'Yield Management in Ocean Shipping',
American Shipper, vol. 35, no. 7.
Valkov, T. and Secomandi, N. (2000) ‘Capacity auctions
– new challenges and opportunities for the natural gas pipeline industry’,
White paper, PROS Revenue Management, TX: Houston.
van Ryzin, G.J. (2005) ‘Models of demand’, Journal of
Revenue & Pricing Management, Vol. 4, pp.204–210.
van Ryzin, G.J. and McGill, J. (2000) ‘Revenue
management without forecasting or optimization: an adaptive algorithm for
determining airline seat protection levels’,
Management Science, Vol. 46, pp.760–775.
van Ryzin, G.J. and Vulcano, G. (2002) ‘Optimal
auctioning and ordering in an infinite horizon inventory-pricing system’,
Working paper, Graduate School of Business, Columbia University, New York.
van Westering, J 1994, 'Yield Management: The case for
food and beverage operations.' Progress in tourism, recreation and
hospitality management, vol. 6, pp. 139-48.
Varini, K., Engelmann, R., Claessen, B. and
Schleusener, M. (2003) ‘Evaluation of the price-value perception of
customers in Swiss hotels’, Journal of Revenue & Pricing Management, Vol.
2,pp.47–60.
Vinod, B. (2004) ‘Unlocking the value of revenue
management in the hotel industry’, Journal of Revenue & Pricing Management,
Vol. 3, pp.178–190.
Vinod, B. (2005a) ‘Alliance revenue management’,
Journal of Revenue & Pricing Management, Vol. 4, pp.66–82.
Vinod, B. (2005b) ‘Retail revenue management and the
new paradigm of merchandise optimisation’, Journal of Revenue & Pricing
Management, Vol. 3, pp.358–368. Vol. 3, pp.143–170.
Volpano, L.J. (2003) ‘A proposal to rationalise
entertainment ticket pricing using price discrimination’, Journal of Revenue
& Pricing Management, Vol. 1, pp.379–382.
Voss, GB & Parasuraman, A 1995, 'Prepurchase preference
and postconsumption satisfaction in a service exchange', Marketing Science
Institute, vol. 95-113, no. October 1995.
Voss, GBP, A. Grewal, D. 1998, 'The roles of price,
performance, and expectations in determining satisfaction in service
exchanges', Journal of Marketing, vol. 62, no. 4, pp. 46-62.
Vulcano, G., van Ryzin, G.J. and Maglaras, C. (2002)
‘Optimal dynamic auctions for revenue management,’ Management Science, Vol.
48, pp.1388–1408.
Wang, S 2001, 'A hybrid threshold curve model for
optimal yield management: neural networks and dynamic programming',
Computers & Industrial Engineering, vol. 40, no. 1-2, pp. 161-73.
Wastler, AR 1995, 'Yield Management for Ship Lines',
The Journal of Commerce, no. November 27.
Weatherford, L. (2002) ‘Simulated revenue impact of a
new revenue management strategy under the assumption of realistic fare
data’, Journal of Revenue & Pricing Management,
Vol. 1, pp.35–49.
Weatherford, L.R. (2001) ‘Optimization of perishable
asset revenue management problems that allow prices as decision variables’,
Int. J. Services Technology and Management, Vol. 2, pp.71–101.
Weatherford, L.R. (2004) ‘Dispersed fares within a fare
class: How can the reality be harnessed?’, Journal of Revenue & Pricing
Management, Vol. 3, pp.26–40.
Weatherford, L.R. and Bodily, S.E. (1992) ‘A taxonomy
and research overview of perishable-asset revenue management: yield
management, overbooking, and pricing,’ Operations Research, Vol. 40,
pp.831–844.
Weatherford, L.R. and Kimes, S.E. (2003) ‘A comparison
of forecasting methods for hotel revenue management’, Int. J. of
Forecasting, Vol. 19, pp.401–415.
Weatherford, L.R. and Pölt, S. (2002) ‘Better
unconstraining of airline demand data in revenue management systems for
improved forecast accuracy and greater revenues’,
Journal of Revenue & Pricing
Management, Vol. 1, pp.234–254.
Weatherford, L.R., Kimes, S.E. and Scott, D.A. (2001)
‘Forecasting for hotel management: testing aggregation against
disaggregation’, Cornell Hotel & Restaurant Administration
Quarterly, Vol. 42, pp.53–64.
Weatherford, LR & Bodily, SE 1992, 'A taxonomy and
research overview of perishable-asset revenue management: Yield management,
overbooking, and pricing,' Operations Research, vol. 40, no. 5, pp. 831-44.
Weatherford, LR 1991, 'Perishable Asset Revenue
Management in General Business Situations', Doctoral Thesis thesis,
University of Virginia.
Welling, KM 1989, 'Sky's the Limit? Analyst Says It's
Not Too Late to Buy the Airlines', Barron's, vol. 69, no. 27, pp. 6-11.
Whelan, FM 1994, 'Yield Management - The way forward
for Dublin Hotels', M.B.S. thesis, Dublin City University.
Whelan-Ryan, F. (2000) ‘Yield management and the
restaurant industry’, In A. Ingold I. Yeoman and U. McMahon-Beattie (Eds),
Yield Management: Strategies for the Service
Industries (2nd ed.) (pp.271–88). London: Thomson.
Wirtz, J., Kimes, S.E., Jeannette, H.P.T. and
Patterson, P. (2003) ‘Revenue management: resolving potential customer
conflicts’, Journal of Revenue & Pricing Management,
Vol. 2, pp.216–226.
Wooton, S 1995, 'Computers help airlines squeeze the
most out every flight', The Baltimore Sun.
Wynter, L., Dube, P. and Liu, Z. (2004) ‘Yield
management for on demand computing services’,IBM Research Report.
Yeoman, I & Ingold, A 1996, 'Decision making', in I
Yeoman & A Ingold (eds), Yield Management, A Strategy for Service, Cassell,
London UK.
Yeoman, I & Watson, S 1996, 'Yield Management: A human
activity', International Journal of Contemporary Hospitality Management,
vol. 9, no. 2, pp. 80-3.
Yeoman, I. (2004) Revenue Management and Pricing: Case
Studies and Applications. London:Thomson.
Yeoman, I. and Ingold, A. (2000) ‘Decision-making,’ In
A. Ingold, I. Yeoman and U. McMahon- Beattie (Eds), Yield Management:
Strategies for the Service Industries (2nd ed.)
(pp.111–130) London: Thomson.
Yeoman, I., Drudy, C., Robertson, R. and
McMahon-Beattie, U. (2004) ‘Sex and saunas’, In I. Yeoman and U. Mcmahon-Beattie
(Eds.), Revenue Management and Pricing: Case Studies and Applications
(pp.79–90). London: Thomson.
Yeoman, IS 1996, 'A conceptual model of yield
management', paper presented to Unpublished Paper.
Yesawich, PC 1992, 'The Marketplace: Value Provides
Competitive Edge', Lodging Hospitality, vol. 48, no. 8, p. 22.
Yuen, B B. (2002) ‘Group revenue management: redefining
the business process – Part I’, Journal of Revenue & Pricing Management,
Vol. 1, pp.267–274.
Yuen, B. B. (2003) ‘Group revenue management:
redefining the business process – Part II’,Journal of Revenue & Pricing
Management, Vol. 1, pp.345–354.
Zaki, H. (2000) ‘Forecasting for airline revenue
management’, Journal of Business Forecasting Methods & Systems, Vol. 19,
pp.2–5.
Zeni, R. H. (2003) ‘The value of analyst interaction
with revenue management systems’, Journal of Revenue & Pricing Management,
Vol. 2, pp.37–46.
Zeni, R.H. and Lawrence, K.D. (2004) ‘Unconstraining
demand data at US airways’, In I. Yeoman and U. Mcmahon-Beattie (Eds),
Revenue Management and Pricing: Case Studies and Applications (pp.124–136)
London: Thomson.
Zhang, D. and Copper, W.L. (2005) ‘Revenue management
in parallel flights with customer choice behavior’, Operations Research,
Vol. 53, pp.415–434.
Zheng, G & Caneen, JM 1997, 'A quadratic model for
yield management in hotel room operation', paper presented to 2nd Annual
International Yield Management Conference in conjunction with OR39 @ Bath,
University of Bath. UK., 9-11 September.
Zheng, G. and Caneen, J.M. (1997) ‘A quadratic model
for yield management in hotel room operation’, Paper presented at the 2nd
Annual International Yield Management
Ziya, S., Ayhan, H. and Foley, R.D. (2004)
‘Relationships among three assumptions in revenue management’, Operations
Research, Vol. 52, pp.804–809.
|
